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Privacy Policy

Last updated: December 2024

1. Introduction

At Texas Sprinter Shuttle, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation services, website, and mobile applications.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide to us, including:

  • Name and contact information (email, phone number)
  • Billing and payment information
  • Travel preferences and special requirements
  • Emergency contact information
  • Identification documents (when required by law)

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

  • IP address and location data
  • Browser type and version
  • Device information
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Process and confirm your reservations
  • Provide customer service and support
  • Send booking confirmations and updates
  • Process payments and maintain billing records
  • Improve our services and develop new features
  • Comply with legal obligations
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Emergency Situations: To protect the safety of our passengers and staff

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure payment processing
  • Regular security audits
  • Access controls and authentication
  • Employee training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of how we process your information

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and the purpose for which it was collected.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your personal information during such transfers.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any such changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Texas Sprinter Shuttle
Email: privacy@texassprinter.com
Phone: +1 (555) SHUTTLE
Address: Texas, USA